UX Glossary Research & Discovery

Likert Scale

Research & Discovery

A survey response format presenting statements with a symmetrical agree-to-disagree rating range, typically five or seven points. In UX research, Likert scales measure attitudes, satisfaction, and perceived usability — they're easy to administer at scale but require careful question framing to avoid acquiescence bias.

Related Terms

System Usability Scale Net Promoter Score User Research Benchmarking
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