UX Glossary Interaction Design

Paradox of Choice

Interaction Design

The phenomenon, popularized by psychologist Barry Schwartz, in which having too many options leads to decision paralysis, lower satisfaction, and increased anxiety — even when more options should theoretically be better. In interface design, this manifests in overwhelming menus, excessive filter configurations, and product pages with too many equally-weighted variants.

Related Terms

Hick's Law Cognitive Load Progressive Disclosure Miller's Law
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