UX Glossary Interaction Design

Norman Door

Interaction Design

A term coined from Don Norman's work describing a door that, through poor affordance design, causes confusion about whether to push or pull. More broadly, a Norman Door refers to any interface element whose visible design implies the wrong interaction — where the signifier contradicts the actual mechanism, forcing users to think or err on something that should be automatic.

Related Terms

Affordance Signifier Mental Model Jakob's Law
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